Returns & Exchanges Policy
We want you to love your hair results, but if you are not completely satisfied with your Color Wow purchase, we offer a 30-day return window for products in their original condition. Please note that shipping fees are non-refundable and items must be purchased directly from our official website to qualify.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original shipping box or a similar sturdy container, ensuring all lids are tightly sealed to prevent leakage.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing